ASC

Tutoring Services

Tutor Handbook and Survival Guide

The Tutor Program provides tutoring services to all Heartland Community College students in Normal, Lincoln and Pontiac.  Tutoring is available for many courses and study skills. 

Our tutoring services are provided by trained peer tutors and professional tutors.  Heartland's Tutor Program has received the highest level of certification by the College Reading and Learning Association (CRLA). 

Tutoring at our Normal campus is typically available during the times indicated on the ASC hours page. To find out when tutors are available in Pontiac or Lincoln, contact the receptionist in Pontiac (815-842-6777) or Lincoln (217-735-1731). Hours for the Academic Support Center, Pontiac and Lincoln Centers change for holidays, between semesters, mid-semester breaks, and summer sessions.  

Types of Tutoring Available:

• Appointment tutoring
• Drop-in tutoring
• Study groups
• In-class tutoring
  

Overview of Tutoring:

Comprehensive tutoring services are available to all Heartland Community College students in a variety of formats, and they are free of charge. Tutoring provides individuals and small groups with assistance in specific courses or programs (e.g. MATH 087, BIOL 161, ENGL 101); basic skill areas (e.g. reading, writing, math); and study skill areas (e.g. notetaking, time management, study strategies). Tutors are scheduled at a variety of convenient times throughout the week at the Academic Support Center (ASC) in Normal and the extension centers in Lincoln and Pontiac. 

Goals of Tutoring:

Please note that the tutors are not here to teach. Your instructor is the primary source of information for your coursework. The goal of tutoring at HCC is to help students become active, independent learners. Tutoring is not intended to be a substitute for class attendance, a quick-fix the day before an exam, or a question-and-answer exercise.

For more information about tutoring visit the Tutoring and Testing Center at the Heartland Community College main campus -- 1500 W. Raab Rd., Normal, IL 61761 or phone (309) 268-8230. To find out when tutors for are available in Pontiac or Lincoln, contact the receptionist in Pontiac (815-842-6777) or Lincoln (217-735-1731).

Frequently Asked Questions About the Tutor Program:

• How much does tutoring cost?
  
• Who can I contact to make tutoring arrangements?
• How often can I work with a tutor?
• When do I have to make arrangements for tutoring?
• Can I use the same tutor for more than one course?
• What if I have to miss an appointment with my tutor?
• Are the tutors trained?
• How can I apply for a tutoring position?The first step in the process of becoming a tutor is to complete a HCC application for employment?
• What do tutors do?

Tutor Program Heartland Community College Main Campus:1500 W. Raab Rd. Normal, IL 61761 Main Campus Phone: (309) 268-8230 Lincoln Campus Phone: (217) 735-1731 Pontiac Campus Phone: (815) 842-6777 E-mail: lisa.cole@heartland.edu