Failure to pay a past due debt may result in the student account being referred to a collection agency and/or legal action may be authorized for the collection of the debt. Students will be responsible for all fees and costs incurred in the collection of the past due debt, including collection fees and/or attorney fees.
The College will use external collection companies to collect outstanding and overdue student account balances. Unpaid tuition and fees or other College charges (such as for childcare, library fines, unreturned equipment) are subject to collection efforts and may affect a student’s credit rating.
The College also lists debts with the State of Illinois for recovery. Debts to the College may be deducted from State of Illinois tax refunds and payrolls processed by the State of Illinois. Any cost assessed by the State of Illinois will be the responsibility of the student.
Business Office staff should be contacted to review and establish any outstanding balance payment arrangements. A restriction will be placed on a student’s account if an unpaid balance exists and no payment arrangements have been made. The restriction will limit future enrollments and the issuance of grades and student transcripts. A restriction may also be placed on the use of FRC and/or other Heartland facilities if no payment arrangements have been made.
District 540 residents enrolling in programs not offered by HCC are eligible to receive cooperative agreements to other community colleges offering those programs. Students must complete a cooperative agreement application at Heartland Community College at least 30 days prior to the start of the semester for which the cooperative agreement is sought. Cooperative agreement applications may be obtained through Enrollment Services, CCB 1000.
Financial Aid Eligibility
All HCC students are encouraged to apply for financial aid early by completing the Free Application for Federal Student Aid (http://www.heartland.edu/financialAid/). The preferred application completion date for fall semester is March 1st. The preferred application completion date for spring semester is October 1st.
Recipients of financial aid will be evaluated each semester for satisfactory academic progress. At that time, a student either will be in good standing or will be in denial status for financial assistance for future enrollment periods. The student must meet all three progress requirements: completion rate, grade point average and be within the maximum time frame to remain in good standing. Students will be notified by the Financial Aid Office if they are placed in good standing or denial status for financial aid.
By registering for classes at Heartland Community College, students accept financial responsibility for the costs of and related to their registration and/or other College services. Failure to pay a past due debt may result in the account being referred to a collection agency and/or legal action may be authorized for the collection of the debt. Students will be responsible for all fees and costs incurred in the collection of the past due debt, including collection fees and/or attorney fees. Before registering each semester, students will be required to complete the Financial Responsibility Agreement online in IRIS.
By registering for classes at Heartland Community College, students are accepting financial responsibility for the costs of and related to their registration and/or other College services.
Deadlines for the payment of tuition and fees are published in the class schedule and online at https://www.heartland.edu/payingForCollege/paymentsRefunds/paymentPlan.html. It is the student’s responsibility to be aware of the payment deadline for his/her tuition. A bill and/or a payment reminder will be mailed, by paper and electronically, to each student at least once per semester. The student bill is also online on the Student Center page in IRIS.
Refunds & Drops
When a student removes themselves or when the college removes a student from a course or courses on or before the refund date, that transaction is recorded as a drop. Students who officially receive a drop by the published refund deadlines will be granted a 100% refund of tuition and fees.
Sixteen-week courses can typically be dropped during the first 10 business days of class. Four-week, eight- week, twelve-week, fifteen week, and Summer courses have proportionately shorter refund deadlines. Please visit https://www.heartland.edu/payingForCollege/paymentsRefunds/eligibility.html for all applicable refund deadlines.
It is the student’s responsibility to officially drop from a course or from the College by the refund date. Students may drop online through my.Heartland by accessing IRIS or in person with an advisor. If using IRIS to drop, the student should retain a copy of the successful transaction. If the student is unable to come to the college, a signed letter may be submitted requesting to be dropped from classes. The postmark date on the letter will be used to determine eligibility for a refund. The College does not accept drop requests made by telephone, so students should visit Advisement (CCB 1000) if they need assistance.
Refund Requests after the Refund Deadline
If the refund deadline has passed, a student may request a refund, dropped charges or credit due to extenuating or emergency circumstances. Extenuating or emergency circumstances are events such as a medical situation, a call to active duty, an employment change, or a family crisis that happens to a student. Students should contact the Dean of Enrollment Services immediately after the crisis. Students must seek resolution regarding any non-course-related issues within 30 business days of the end of the semester in which the dispute occurs.
To be considered for a refund of tuition after the refund date, a letter or email request must be written by the student and submitted to the Dean of Enrollment Services. The request should include the rationale and evidence as to why the College should approve the refund request. Each request will require a brief meeting with the Dean of Enrollment Services.
In cases of medical withdrawal, a medical professional should provide evidence that the medical condition impaired the student from being successful in the given semester. Medical withdrawals maybe requested for all or part of one’s academic load.
Reservists called to active duty while enrolled at Heartland Community College shall receive a full refund or credit against future enrollment. The student should notify the College and provide military documentation before one leaves for active service. A letter or email requesting a withdrawal should be provided to the Dean of Enrollment Services.
If a class is canceled because of insufficient enrollment or for another reason, students will receive a 100% refund of the class tuition and fees.
Refunds & the BankMobile Vibe Card
All refunds for canceled and dropped classes will be paid according to the refund method selected by the student using their Bank Mobile at https://www.refundselection.com. If the student's account was paid using a credit or debit card, the student must notify the Business Office immediately following the enrollment change that caused the refund and provide the 16-digit card number and expiration date for any refund to be issued back to the credit/debit card used for payment. For security purposes, this card information is not stored by the College.
- Student refunds will typically begin to be issued during the 3rd week of classes.
- Financial aid credit balances (refunds) will typically begin to be issued by the sixth week of classes.
- Student loan refunds will typically begin to be issued during the tenth week of class.
A refund selection kit is mailed automatically to all students who are enrolled in credit classes.
To ensure proper delivery of their refund selection kits by the post office, students need to keep their address current with the College and watch for their refund selection kit in the mail.
Refund selection kits are always mailed to the student's address on file with the College and cannot be forwarded by the post office. If a student throws away or loses his or her refund selection kit or it is sent to the address on file and the address is incorrect or undeliverable, students should contact the Business Office.
Students must log in to https://www.refundselection.com using their personal code number once they have received their selection kit to choose their refund preference. Students will be delayed in receiving any refunds owed to them by the College until they have chosen a refund preference.
Your options include having your refund:
- Deposited to another bank of your choice through ACH Transfer to Other Bank
(Funds available 2 – 3 business days after disbursement by the College)
- Directly deposited into your BankMobile Vibe account
(Funds available the same day as disbursement by the College)
For more information visit https://www.refundselection.com.
BankMobile Vibe is a fully functioning FDIC insured checking account that allows you to access your student refunds quicker and easier than ever before. BankMobile Vibe has no minimum balance and offers free Internet banking features. As with most bank accounts, some fees may be assessed. With it, you can use your BankMobile Vibe card to make purchases anywhere Debit MasterCard® is accepted.
You will receive an e-mail when your refund has been directly deposited to your BankMobile Vibe account. Additionally, you will be able to see details of your BankMobile Vibe account by accessing your account statement on the website.
The BankMobile Vibe card is the card you use to access your funds if you choose to open a BankMobile Vibe account. With the Debit MasterCard logo on it, you can use the card as a debit card wherever Debit MasterCard® is accepted. The card is NOT a credit card. It is a debit card.
The refund from Heartland Community College will be delayed if a preference is not chosen. Regardless of whether you anticipate a refund or not, it is important to choose your refund preference using your refund selection kit at https://www.refundselection.com.
You may log on to https://www.refundselection.com and use the "Where's my Refund Selection Kit" self-help feature that will provide you with the real-time status of your kit. You may also contact the Heartland Community College Business Office at 309-268-8140.
If a card is destroyed and you require a new one, a $20 dollar charge will be assessed to your account.
The BankMobile Vibe card is not the official Heartland identification (ID) card. Official Heartland photo ID cards are issued in person on campus throughout the semester. Please visit the Library located in the Student Commons Building (SCB) for more information.For more information about the BankMobile Vibe card and refunds, please visit https://www.refundselection.com or contact the College cashier at (309) 268-8140.
The College permits controlled sales campaigns and solicitations only by recognized student organizations. Such organizations are encouraged to raise funds to support their activities; fund-raising efforts must have prior authorization from the Dean of Student Support Services.
Sales campaigns and collections are restricted to specific locations and times as approved by the Dean of Student Support Services. Office–to-office selling of any kind is prohibited on campus.
All non-club solicitation activities must be approved by the Dean of Student Support Services or her designee and must adhere to specific locations and times as approved.
The Foundation administers a variety of scholarships designed to reward student achievement, encourage student leadership and provide financial assistance. Foundation scholarships are supported through the generosity of individuals, businesses and organizations. Awards are dependent on the availability of funds. Any currently enrolled or prospective student at Heartland Community College may apply. Apply early. (Please see this website, https://www.heartland.edu/foundation/scholarships/apply.html, for deadline information).
The following are minimum requirements that apply to all Heartland Community College Foundation scholarships, unless otherwise noted:
- Applicants must meet District 540 residency requirements at the time of application.
- Foundation scholarships are for HCC degree or certificate seeking students only. They may not be used for dual enrollment and are non-transferable.
- Unless other GPA requirements are listed, current HCC students must at least meet College academic requirements for good standing (see Academic Probation/Dismissal Policy).
District 540 tuition and universal fees per credit hour: (Effective Summer 2017)
- $137 Tuition for In-District students
- $7 Student Life Fee
- $2 Program Development and Facilities Enhancement Fee
- $2 Universal Learning Management System Fee
- $148 Total In-District Tuition & Fees per credit hour
Out of District
- $285 Total Out of District Tuition & Fees per credit hour
- $422 Total Out of State Tuition & Fees per credit hour
- $422 Out of Country Tuition & Fees per credit hour
Tuition and fees are subject to change. For current rates, please refer to the College website.
Persons (and their dependents) who own property in District 540 and pay taxes to HCC will pay the in-district tuition and fee rate per credit hour according to the above table. Individuals attending another institution of higher learning within the district will pay the same in-district tuition and fee rate per credit hour according to the above table.
Persons (and their dependents) who reside outside the district, but work full-time within the district will pay the in-district tuition and fee rate per credit hour according to the above table.
All international students with an F-1 Visa will pay the out-of-state tuition and fee rate of $422 per credit hour for the 2017-2018 academic year.
Payment of tuition can be made using cash (Normal campus only), check, debit card, Visa, MasterCard, Discover, American Express or online. If a student uses the online payment system, they may pay their tuition and fees balance in full or opt for one of the published installment payment plans. The online payment system accepts payments via a checking or savings account, MasterCard, Discover or American Express. To learn more visit http://www.heartland.edu/pay/.
Tuition and fees may be paid in person at the following locations: (1) Business Office, 2nd Floor of the Community Commons Building (CCB) at our Raab Road campus in Normal; (2) Pontiac Center; or (3) Lincoln Center. Tuition and fees may also be paid over the phone at (309) 268-8140 using a credit card or debit card. Tuition and fees may also be paid online. Fees may be assessed for online payment.
Students enrolling in certain courses will be assessed a course-specific or lab fee in addition to tuition. These courses and fees are indicated in the class schedule.
Other student fees include, but are not limited to, the following:
- Course/Laboratory Fees: Varies
- Transcript Fee: $5
- Returned Check Fee: $25
- Installment Payment Plan Fee: $25
- BankMobile Vibe Replacement Fee: $20
- Past Due Administrative Account Fee: $15-$30