Communication at Heartland Community College


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Communication Learning Outcomes
Revised Outcomes, Spring 2005
CODE STATEMENT QUALITIES
CO1 Students compose a message and provide ideas and information suitable to the topic, purpose, and audience. Students create a message using various structures, claims, support, credibility, etc., depending upon their topic, purpose, and audience.
CO2 Students effectively deliver a message via various channels/modalities. Students prepare written, oral, visual, and/or experiential materials for an area of study.
CO3 Students listen in order to comprehend information, critique and evaluate a message, show empathy for the feelings expressed by others, and/or appreciate a performance. Students determine what is expected of them as listeners in an interaction and respond appropriately.
CO4 Students are self-reflective of the communication process. Students objectively analyze their own communication and modify it when necessary.
CO5 Students communicate ethically through monitoring their behavior and interactions with others. Students recognize the meanings and values associated with their communication and take these into account during the communication process.
CO6 Students can recognize and negotiate differences. Students develop and use appropriate conflict management strategies.

Note: The term “message” in each of the first three Outcomes implies any form of communication – whether in written (essay, email, etc.), oral, or non-verbal modes.

 

Learning Outcomes, circa 1994 - 2004

CODE STATEMENT
C1 Compose a thesis, arrange material to support that thesis, and present it in a manner appropriate for a specific audience.
C2 Utilize invention, drafting, and revising/editing strategies to be able to meet the standards of academic writing.
C3 Generate ideas and gather supporting materials in order to develop specific, well-focused arguments that allow for the use of evidence and reasoning in persuasive writing and speaking.
C4 Analyze an audience and situation and adapt a message to those needs, using appropriate language to establish authorial credibility and enhance audience understanding within particular academic disciplines.
C5 Demonstrate an awareness of and a sensitivity to non-verbal communication.
C6 Distinguish between qualitative and quantitative research and select, engage, and document primary and secondary source materials appropriate to a particular discipline.
C7 *Now reflected in Critical Thinking #3
C8 Demonstrate effective and appropriate behavior in various social situations, including, but not limited to, the classroom and workplace.

Diversity Outcomes

Problem-Solving Outcomes

Critical Thinking Outcomes

 

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Heartland Community College
Main Campus
1500 W. Raab Rd.
Normal, IL 61761

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