Assessment at Heartland Community College

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General Education Learning Outcomes

CODE Communication Learning Outcomes STATEMENTs QUALITIES
CO1 Students compose a message and provide ideas and information suitable to the topic, purpose, and audience. Students create a message using various structures, claims, support, credibility, etc., depending upon their topic, purpose, and audience.
CO2 Students effectively deliver a message via various channels/modalities. Students prepare written, oral, visual, and/or experiential materials for an area of study.
CO3 Students listen in order to comprehend information, critique and evaluate a message, show empathy for the feelings expressed by others, and/or appreciate a performance. Students determine what is expected of them as listeners in an interaction and respond appropriately.
CO4 Students are self-reflective of the communication process. Students objectively analyze their own communication and modify it when necessary.
CO5 Students communicate ethically through monitoring their behavior and interactions with others. Students recognize the meanings and values associated with their communication and take these into account during the communication process.
CO6 Students can recognize and negotiate differences. Students develop and use appropriate conflict management strategies.

CODE DOMAIN LEVEL Diversity Learning Outcomes STATEMENTs
DI1 Receiving Students are receptive to beliefs and values that differ from their own.
DI2 Responding Students consider the views of others in light of those persons' experiences and particular understandings.
DI3 Valuing Students reflect upon the formation of their own perspectives, beliefs, opinions, attitudes, ideals, and values.
DI4 Organizing Students explain the contributions of diverse perspectives to the development of various fields of inquiry and to society as a whole, and re-examine their own values and beliefs in light of the insights they have gained from their study of other cultures.
DI5 Characterizing Students consistently and characteristically approach diversity issues in a manner that exemplifies respect for and appreciation of difference.

CODE* Problem Solving Learning Outcomes STATEMENTs QUALITIES
PS1 Student can solve problems based on examples and frameworks provided by instructor. Student can only solve problems that they are shown first. Student sees answers as only being right or wrong. Student is highly dependent on the instructor.
PS2 Student identifies the type of problem and use a framework to solve the problem. Student can solve problems different from those shown. Student recognizes where the process broke down when incorrect answers result.
PS3 Student identifies the type of problem and, from multiple problem solving methods, chooses the best method and solves problem. Student tries to apply multiple strategies to solve problems. Student shows ability to solve problems which have not been previously demonstrated by the instructor. Student is not as dependent on the instructor.
PS4 Student analyzes the situation, explores different outcomes from multiple frameworks, applies the appropriate solution, analyzes the results, and refines the solution. Student sees problem solving as a process and is not satisfied with first answer to problem - reviews answers for validity. Student transfers problem solving ability across the disciplines.
PS5 Student has the ability to define, interpret, and solve problems through collaboration with others. Student has the ability to consult with students from other disciplines to solve problems in all situations. Student perseveres until solution is found.

CODE* Critical Thinking Learning Outcomes STATEMENTs QUALITIES
CT1 Students gather knowledge, apply it to a new situation, and draw reasonable conclusions in ways that demonstrate comprehension. Students inquire into an unfamiliar situation given a strategy or concept. (Responding in a similar situation)
CT2 Students determine value of multiple sources or strategies and select those most appropriate in a given context. Students compare various perspectives, strategies or concepts and respond using the most appropriate alternative. (Making a decision)
CT3 Students generate an answer, approach, or solution through an effective synthesis of diverse sources and arguments and provide a rationale. Students use creative thinking to produce a product, idea, or method that is new to them. (Designing your own)
CT4 Students actively reflect on their answer, approach, or solution and act upon those reflections to improve the final result. Students justify, challenge, and revise their position, judgment, or conclusion through self-assessment and active reflection. (Reflecting upon one's own thought process)
*Unlike the Communication & Diversity Outcomes, Problem Solving & Critical Thinking Outcomes above are leveled from low (PS1, CT1) to high (PS5, CT4) and are meant to show a progression of the student.

Bloom's Taxonomy Revised (lowest level to highest level)

Remembering: The learner is able to recall, restate and remember learned information. Recognizing, Listing, Describing, Identifying, Retrieving, Naming, Locating, Finding. List, Memorize, Relate, Show, Locate, Distinguish, Give example, Reproduce, Quote, Repeat, Label, Recall, Know, Group, Read, Write, Outline, Sort, Listen, Review, Relate, Repeat, Record, Match, Select, Underline, Choose, Group, Recite.
Understanding: The learner grasps the meaning of information by interpreting and translating what has been learned. Interpreting, Exemplifying, Summarizing, Inferring, Paraphrasing, Classifying, Comparing, Explaining. Restate, Identify, Discuss, Retell, Research, Annotate, Translate, Give examples of, Paraphrase, Reorganize, Associate, Describe, Report, Recognize, Review, Observe, Outline, Account for, Interpret, Give main idea, Estimate, Define.
Applying: The learner makes use of information in a context different from the one in which it was learned. Implementing, Carrying out, Using, Executing. Translate, Manipulate, Exhibit, Illustrate, Calculate, Interpret, Make, Practice, Apply, Operate, Interview, Paint, Change, Compute, Sequence, Show, Solve, Collect, Demonstrate, Dramatize, Construct, Use, Adapt, Draw.
Analyzing: The learner breaks learned information into its parts to best understand that information. Comparing, Organising, Deconstructing, Attributing, Outlining, Finding, Structuring, Integrating. Distinguish, Question, Appraise, Experiment, Inspect, Examine, Probe, Separate, Inquire, Arrange, Investigate, Sift, Research, Calculate, Criticize, Compare, Contrast, Survey, Detect, Group, Order, Sequence, Test, Debate, Analyze, Diagram, Relate, Dissect, Categorize, Discriminate.
Evaluating: The learner makes decisions based on in-depth reflection, criticism and assessment. Checking, Hypothesising, Critiquing, Experimenting, Judging, Testing, Detecting, Monitoring, Judge, Rate, Validate, Predict, Assess, Score, Revise, Infer, Determine, Prioritize, Tell why, Compare, Evaluate, Defend, Select, Measure, Choose, Conclude, Deduce, Debate, Justify, Recommend, Discriminate, Appraise, Value, Probe, Argue, Decide, Criticize, Rank, Reject.
Creating: The learner creates new ideas and information using what has been previously learned. Designing, Constructing, Planning, Producing, Inventing, Devising, Making. Compose, Assemble, Organize, Invent, Compile, Forecast, Devise, Propose, Construct, Plan, Prepare, Develop, Originate, Imagine, Generate, Formulate, Improve, Act, Predict, Produce, Blend, Set up, Devise, Concoct, Compile.


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Phone: (309) 268-8000
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Heartland Community College
Main Campus
1500 W. Raab Rd.
Normal, IL 61761

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