Health Care Career Training Refund Policy
In order to receive a full refund you must do so at least 2 working days prior to the first day of class. If you are on the payment program your processing fee will be refunded. You will receive your refund within 10-15 business days after the class has been dropped. To drop a class call 309-268-8160.
If the refund deadline has passed, a student may be considered for a full refund of tuition if a licensed physician documents that a major medical situation has occurred which supports the student’s withdrawal from his/her class. To be considered for a medical withdrawal, a letter must be written in a timely manner, including medical documentation to the Dean of Continuing Education.
Reservists called to active duty while enrolled at Heartland Community College shall receive a full refund or credit against future enrollment. A letter requesting the drop and military documentation should be provided to the Dean of Continuing Education.
If a class is canceled because of insufficient enrollment or for another reason, students will receive a full refund.
Employment Statement for Job Training Programs
Heartland Community College does not guarantee employment upon completion of instructional programs. Students are responsible for researching relevant employment opportunities prior to registration. Students are responsible for understanding the benefits of successful certification attainment. No refunds will be provided if a student fails to complete a course, does not pass a certification exam, or is unsuccessful at obtaining employment.