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Online Accreditation & Student Complaint Procedure

Accreditation & Memberships

Our online majors and courses are accredited through the Higher Learning Commission and are recognized throughout the state for quality. Heartland Community College is a member of Illinois Community Colleges Online (ILCCO).

Online Student Complaint Procedure

Students taking online classes at Heartland Community College who are from out-of-state should attempt to resolve any issues or complaints with the College first. If after following the College's process for addressing Student Disputes & Appeals an issue cannot be resolved internally, students may file a complaint about Heartland Community College with the Illinois Community College Board or with the Higher Learning Commission. If you are a student living out of the State of Illinois, you may also file your complaint with the state in which you reside. See Student Complaint Information by State (PDF) for more information.