This system is for use by users authenticated by HCC. Any individual using this system, acknowledges and consents to HCC's Security and Appropriate Use Policy. Unauthorized and/or improper use of this system, is not tolerated and the college may revoke any user's access.

What is Password Station

Students are provided with a wide variety of technology resources such as e-mail, online courses, and file storage. It is the responsibility of the student to secure these resources by protecting the login name and password used to access these resources. Passwords and security questions should be changed on a regular basis. Anytime you suspect your password has been compromised, you should immediately change your password.

Password Station is a Web-based tool that allows Heartland Community College (HCC) students to manage a single password for all of the online services offered at the college. This tool allows students to secure their e-mail, online course information, files, and login identity through the use of a set of security questions and answers that are unique (and selected by) each student. The links you see across the top of this page provide instructions for how to use each of the following Password Station tools.

  • Create / Reset Password Instructions

    Use these instructions to create your password the first time you login or reset your password if you’ve forgotten it. You will need to know the answers to your security questions.

  • Change Password Instructions

    Use these instructions when you KNOW your current password, but would like to change it to a new password.

  • Change Questions Instructions

    Use these instructions to select different security questions to be used to verify your identify in the future. You must successfully log into the Password Station tool before being allowed to select different security questions.

  • Unlock Account Instructions

    Use these instructions to unlock your account after six failed attempts are made to login to the account.

This self-service tool is available 24 hour hours a day, 7 days a week. Students only need to remember one password for all systems including:

  • myHeartland
  • E-mail
  • Blackboard
  • IRIS
  • Library Services
  • Network File Storage

First-time Login

The first time you use Password Station you need to do two things.

  1. Set your password.
  2. Change your security questions.

In order to access Password Station for the first time you will be required to answer three preset security questions. These questions are:

  1. What are the last four digits of your social security number?
  2. What is your birth date?
  3. What is your student ID number? (seven-digit number)