This system is for use by users authenticated by HCC. Any individual using this system, acknowledges and consents to HCC's Security and Appropriate Use Policy. Unauthorized and/or improper use of this system, is not tolerated and the college may revoke any user's access.

Create / Reset Your Password

If this is your first time logging in or you cannot remember your password, you may create/reset your password online. You must first answer your three security questions. Once your security questions have been answered correctly, you will be allowed to enter a new password. Follow the steps below to reset your password:

  1. Enter your Login Name in the text field at the left and click the I Agree button.

    (Note: Your Login Name is the first part of your e-mail address. It is comprised of your first initial, part of your last name and possibly a number up to eight characters. For example, Tom Williams might have the Login Name TWILLIA19.)

    Logging into Password Station.
  2. Click on the Reset Password link.

    Choose reset password link.
  3. Enter the answer to your first security question in the Answer 1 text field, and click the Continue button.

    (Note: The actual question displayed may vary from the example and you will only be asked to answer your security questions if you have not already answered them in the Unlock Account function of Password Station.)

    Answer security questions.
  4. Repeat step 3 for Question 2 and Question 3.

  5. Enter your new password in the New Password field and re-enter it in the Confirm field. Click the Continue button to replace your current password with the new password.

    Enter and re-enter new password.
  6. Click the Continue button next to the confirmation notification to return to the main window of Password Station.

    Reset password confirmation.
  7. Choose the Sign Out button in the top right portion of the screen.

    Sign out of Password Station.
  8. Click the Close the window and leave Password Station link to exit Password Station.

    Close Password Station.

    (Note: Apart from the portal login browser window, as long as the Password Station browser window was the only other window open, you should now see the myHeartland login page once more.)