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Office Administration

What Will I Learn?

As a student studying Office Administration at Heartland Community College, you will become familiar with the latest trends in office procedures including presentation of business communication, telecommunication, human relations, working with customers, keyboarding and document formatting, records management, machine transcription, and proofreading.

What Is The Occupational Outlook?

Office and administrative support occupations include the following areas:

  • Office and administrative support worker supervisors and managers
  • Secretaries and administrative assistants
  • General office clerks
  • Data entry and information processing workers
  • Desktop publishers

In the State of Illinois in 2009, the median annual salary was $26,472 for office clerks; $30,388 for secretaries; $32,370 for office and administrative support occupations; $36,025 for desktop publishers, and $50,059 for office administrators.1

What Are My Options?

The Associate in Applied Science Degree (A.A.S) in Administrative Office Professional can be earned by completing 63-69 credit hours. This certificate prepares students for mid-level direct and supervisory administration support work.



  1. Department of Employment Security, State of Illinois, Wage Data 2010, on the Internet at http://www.ides.illinois.gov/Custom/Library/publications/Publications/WageData.pdf (visited June 1, 2012)