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Heartland Course Testing

We administer exams at the request of the instructor.

If you need to take a make-up exam, or a quiz/exam for your online or hybrid course in the Testing Center on campus, you should work with your instructor to make sure it is available during the Testing Center's hours and by the instructor's deadline.

The following guidelines have been established:

  • A Photo ID is required for all testing
  • Please arrive to the Testing Center knowing your course number, instructor's name and your student ID number for check-in
  • In order to take your exam, your name must be listed on your instructor's request form
  • We will not administer exams after the instructor-specified deadline
  • Book bags and other belongings must be stored in a provided locker
  • Cell phones, smart watches and all other non-medical electronic devices must be silenced and stored in a provided locker
  • Due to unique circumstances presented by testing situations, children are not allowed in the testing area
  • Minors who accompany students and wait outside the Testing Center must have another adult present for supervision. Students who are accompanied by minor children will not be admitted to the Testing Center unless another adult is present to supervise the minor
  • Only water bottles are allowed in the testing room after they are checked by staff
  • Academic integrity and compliance with the student code of conduct are expected of all students while in the Testing Center. Suspected violations will be reported to the appropriate Director
  • Exams cannot be started within 30 minutes of closing
  • All exams are collected at closing

Remote Testing

Can't make it to campus to test for your online or hybrid course? Find a testing center in your area to arrange a remote test, and have the exam returned to your instructor. Please note that various proctoring fees and scheduling requirements may apply.

Special Accommodations

Alternative testing is an appropriate service for many students with special needs. Testing accommodations for students with documented disabilities must be arranged by the student through the Disability Support Services (DSS) office. For more information on what documentation is required, contact Disability Support Services at 309-268-8259. 

Students requiring extended time only for testing needs may complete exams during regular Testing Center hours. To test with a separate area, assistive technology, or other accommodations, please schedule an appointment with Disability Support Services at least 48 hours in advance. 

Faculty Use

To have an HCC course exam proctored through the Testing Center, submit a Request for Testing Form (also available in Faculty Central). For assistance with submitting your exam electronically, view this Instructional Guide (PDF), find a video tutorial here and in the Student Related Forms section of Faculty Central, or contact us.

More information on faculty use of the Testing Center can be found on our Faculty Guidelines document (PDF).

Contact Us

SCB 2002
Heartland Community College
1500 W Raab Road
Normal, IL 61761
Phone: 309-268-8077
Lincoln: 217-735-1731
Pontiac: 815-842-6777

Brian Lambert

Associate Director of Admissions, Student Recruitment and Testing Center
Phone: 309-268-8003

Hannah Mathes

Coordinator of Testing Center
Phone: 309-268-8041

Laura Whittaker

Program Assistant for Testing Center
Phone: 309-268-8077

Lincoln Center

Kristi Powell

Associate Director of Heartland Lincoln Center
Phone: 217-735-1731

Pontiac Center

Sharon Mackinson

Secretary of Heartland Pontiac Center
Phone: 815-842-6777