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Pharmacy Technician

As a pharmacy technician, you are a vital link between medical professionals, pharmacists, and patients.  Your primary tasks include receiving and verifying prescriptions and preparing patients' medications.  This 8-week program, HS 101, will prepare you for an entry-level position in a hospital, retail setting, or clinic.  After completion of this class, you will be ready to sit for the Pharmacy Technician Certification Exam (PTCE).

  • According to the Bureau of Labor Statistics, employment for pharmacy technicians is expected to grow 7% from 2016-2026, faster than the average for all occupations.  By the year 2024, projected regional jobs are to be approximately 1,654.

    *Projected jobs are for regions roughly equating to HCC district 540.

  • There are no formal prerequisites for this course; however, completion of placement tests or equivalent is required.

  • This comprehensive course, HS 101, will prepare students to enter the pharmacy field and to take the Pharmacy Technician Certification Board's (PTCB) exam.  Technicians work in hospitals, home infusion pharmacies, community pharmacies, and other health care settings - working under the supervision of a licensed pharmacist.  This course will introduce students to the role of the pharmacy technician, including standards of practice, retail practices and customer service, ethical considerations, and regulatory issues and compliance.  Students will gain technical knowledge in names, classifications, and dosage forms of common and required medications, as well as core practices in quality control and ensuring patient safety.  This will include instruction in calculating dosages and dispensing medication.  Foundational concepts in inventory management and pharmacy administration are covered to better inform students in their roles as pharmacy technicians in the pharmacy setting.


    Career and Technical Course:  This course is a specific requirement for an Associate of Applied Science or certificate program and may not transfer.  Please consult with your advisor about transferability.

  • We strongly recommend you attend one of these informational sessions. All information meetings are held at the main campus in Normal, IL, unless otherwise noted.

    Day Time Room

    Please note:  Beginning October 4, 2021, some information meetings will be held in person on the Normal campus and some will be held virtually via Zoom.  Please look carefully at the meeting(s) that you are interested in.

    Monday, October 4, 2021

    5 pm

    Nursing Program

    Room ICB 1809

    Monday, October 4, 2021

    5 pm

    Work Ready Programs

    Room ICB 1706

    Monday, October 4, 2021

    5 pm

    EMT/Paramedic Programs

    Room NRC 1008

    Wednesday, October 6, 2021

    5 pm

    Radiography Program

    Room ICB 1813

    Thursday, October 7, 2021

    5 pm

    Medical Assistant Program

    Room ICB 1806

    Thursday, October 7, 2021

    5 pm

    Physical Therapist Assistant Program

    Via Zoom.  Please contact the program coordinator listed below to request the ZOOM link for this Physical Therapist Assistant meeting.

    Please contact the following program coordinator and request the ZOOM link for the meeting that you would like to attend:

    EMT/Paramedic - Please contact Travis Wilson at

    Medical Assistant - Please contact Martha Stearns at

    Nursing - Please watch this brief informational video. Then contact Jennifer O'Connor at

    Physical Therapist Assistant - Please contact Daryl Menke at

    Radiography - Please contact Jo Gramley at

    Work Ready Programs* - Please contact Kelly Pyle at

    * Work Ready Programs currently consist of Pharmacy Technician, Dental Assistant, Phlebotomy, Veterinary Assistant, and Recovery Support Specialist.

Let us help you get started!

Getting started is easy. Call us or fill out the short form below to have a Heartland team member help you take the next step towards discovering Heartland.

Contact HS

ICB 2800
1500 W Raab Road
Normal, IL 61761
Phone: 309-268-8740
Fax: 309-268-7958
Email HS

Jennifer O'Connor, MSN, RN-BC

Dean of Health Sciences
Director of Nursing Education
Office: ICB 2821
Phone: 309-268-8747
Fax: 309-268-7958

Darcia Gillan

Administrative Assistant - Health Sciences
Office: ICB 2800
Phone: 309-268-8740