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Heartland Community College

Manage My Password

Manage a single password for all of Heartland's online systems and services.

The first time you use Manage My Password you need to do two things:

  1. Set your password.
  2. Change your security questions.

To set your password, you will need to answer three preset default security questions. These questions are:

  1. What is your birth date?
  2. What are the last four digits of your social security number?
  3. What is your seven-digit student ID number?

Change/Reset your Password

Employees needing assistance with multi-factor authentication (MFA), view the MFA documentation (PDF).

Contact Us

IT Department

SCB Suite 2000

General information: 
309-268-8340  

IT Helpdesk

Student hotline:
309-268-8380
Employee only hotline
309-268-8350

Email: helpdesk@heartland.edu

Report website issues to helpdesk@heartland.edu