We in IT support the technology needs of students and the College community.
Note, Heartland Community College cannot provide hardware or software repair for your personal devices.
Regular Hours of Operation
The Information Technology Department is closed whenever Heartland is closed for holidays, snow closures, etc.
| Day | Hours |
|---|---|
| Monday - Thursday | 7:30 a.m. - 5:30 p.m. |
| Friday | 7:30 a.m. - 4:30 p.m. |
| Saturday, Sunday | Closed |
Additional Hours
|
Service |
Day |
Hours |
|---|---|---|
| IT office is closed, but a technician is on campus. | Monday - Thursday | 5:30 p.m. - 6:30 p.m. |
| IT staff is on call for employee emergencies only. | Monday - Thursday | 6:30 p.m. - 8:00 p.m. |
| Saturday, Sunday | 8:00 a.m. - 5:00 p.m. |
Contact Us
IT Department
SCB Suite 2000
General information:
309-268-8340
IT Helpdesk Email
Email the IT Helpdesk by clicking the button below. You can report website issues to this email as well.
IT Helpdesk Hotlines
Student hotline:
309-268-8380
Employee only hotline:
309-268-8350