Returning Students

If you have used accommodations at Heartland before, Welcome Back! Each semester, returning students need to complete a few quick steps to stay connected with SAAS and keep accommodations active.

Renew Your Accommodations

Your accommodations do not automatically carry over each term. To renew your accommodations each semester:

  • Log in to Accommodate
  • Select Accommodation on the left and click Semester Request
  • Select the semester and the courses you are taking
  • Submit your renewal request
Once approved, your semester accommodation notification will be sent to you and your instructors. Students should discuss with their instructors to talk about how accommodations will work in their class.
Make an Appointment

Navigate Accommodate

Accommodate is your hub for all things accessibility. You can:

  • View and download accommodation letters
  • Request note takers or interpreters
  • Request alternative formats
  • Upload updated documentation

If you need help finding anything, SAAS staff can walk you through it.

Schedule Any Needed Appointments

Returning students may meet with SAAS for a variety of reasons, including:

  • Updating or adjusting accommodations
  • Navigating classroom challenges
  • Getting support with self-advocacy or communication
  • Technology training or testing support

Appointments can be scheduled directly through Navigate, by email, or by calling the SAAS office.

Schedule Through Navigate

  1. Log in to Navigate through myHeartland or the Navigate Student app.

  2. Select Schedule an Appointment.

  3. Choose Student Access & Accommodation Services (SAAS)

  4. Select the reason for your appointment.

  5. Choose an available date and time.

  6. Tell us how we can support you during your appointment.

  7. Confirm your meeting.

First Time Meeting with SAAS?

If you are new to SAAS, schedule a general support appointment. If you have disability-related documentation, please bring it with you. If you do not have documentation yet, schedule an appointment anyway; we can discuss the next steps together.

Schedule a General Support Appointment (EAB)

Requests

Submit Alternative Format Requests (if needed)

If you require materials in accessible formats, such as audio, large print, or accessible PDFs, submit your requests as early as possible through Accommodate.

  • Log into your Accommodate account
  • Select Accommodation on the left and then Alternative Format
  • Click Add New Alternative Format Request
  • Enter the information for your text and Submit

Request Alternative Format

Request a Notetaker or Interpreter

If you use note-taking support, ASL interpreting, or CART captioning, log in to Accommodate and submit your request and Supplemental Requests for each class. SAAS will coordinate the services and may reach out for additional questions if needed. You will be notified once arrangements are in place.

To request a notetaker or interpreter:

  • Log into your Accommodate account and select Surveys on the left
  • Click Respond under Note Taker, Transcriber, or Interpreter Request Form
  • Enter the accommodation need and the semester
  • Click Submit

Request a Notetaker or Interpreter

Reach Out If Anything Changes

Your needs can evolve throughout your time at Heartland. If you are experiencing new barriers, changing courses, or need additional support, contact SAAS at any time. We are here to help you navigate your semester with confidence.

Contact Us

Need Help?

We are just an email or visit away.

Appointments

Click the button below to request an appointment for various SAAS services or a general information appointment.

Schedule Appointment

Call Us

Phone number: 

309-268-8259