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Heartland Community College

Quality Matters

About Quality Matters

Heartland Community College (HCC) is dedicated to providing a high-quality online education both pre- and post-COVID.

The Quality Matters (QM) Certification Mark is the internationally recognized symbol of online and blended course design quality and represents HCC’s ongoing commitment to creating learning environments that provide learners with a clear pathway to success.

The certification is the result of HCC’s dedication to continuous improvement. The QM Official Review provided independent validation of the quality, learner-focused course design that HCC has been committed to for the past several years. Reviews are conducted by QM-Certified Reviewers and use the Quality Matters Rubric and associated Standards, which are based on research and best practices. A course earns the QM Certification Mark once it meets QM Rubric Standards at the 85% threshold or better and meets all Essential Standards.

QM-Certified Courses at Heartland

Course Name Instructor(s)
ACCT 201 - Managerial Accounting Breezy Watkins
BIOL 191 - Introductory Microbiology Manju Kishore & Mallory White
BTEC 170 - Supervision Terry Lowe
BUSN 108 - Personal Finance Breezy Watkins
BUSN 210 - Legal Environment of Business Terry Lowe
COMM 101 - Introduction to Oral Communication Dr. Amanda Frioli
NURS 110 - Nursing Assistant Tara Jacoby

Contact the TLC

2401 Student Commons Building
Heartland Community College
1500 West Raab Road
Normal, IL 61761

Kate Herald Browne, PhD

Director, Online Learning & Instructional Technologies
Email: Kate.HeraldBrowne@heartland.edu
Phone: 309-268-8297

Alex Kritselis, MS

Instructional Technologist
Email: Alex.Kritselis@heartland.edu
Phone: 309-268-8017