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Heartland Community College

Certificate - Administrative Office Professional

19 credit hours

Catalog Year 2022-2023

The Certificate in Administrative Office Professional prepares students to specialize in jobs requiring the use of computers and other business technologies including, but not limited to, the following: receptionist, office clerk, office manager and administrative assistant. The student receives extensive hands-on experience in application packages. The courses included in completion of the certificate are accepted toward the completion of the Associate in Applied Science Degree in Business Technology.

Class Title Credit Hours
CTEC 136 Excel Level I 1
CTEC 137 Excel Level II 1
CTEC 146 Access Level I 1
CTEC 147 Access Level II 1
CTEC 156 Word Level I 1
CTEC 157 Word Level II 1
CTEC 166 Outlook and OneNote 2
BTEC 115 Business Communications 3
BTEC 145 Employment Success Strategies 1
BTEC 150 Customer Relations 1
OTEC 101 Keyboarding 1
OTEC 102 Advanced Keyboarding 1
OTEC 104 Office Simulation 2
OTEC 113 Records Management 2
Total Credit Hours 19

Information is subject to change. Please check with an academic advisor for current course offerings and program requirements. Current students with continual enrollment may graduate under the current program requirements or any program requirements in effect since first enrollment.

The U.S. Department of Education's gainful employment regulations require disclosure of certain program information to students and prospective students. Gainful employment programs are those " that prepare students for gainful employment in a recognized occupation."
Please review the information pertaining to your certificate program by selecting your intended program at the Heartland Community College Career Coach