Accessibility and ADA
Heartland Community College's Commitment to Access
Heartland Community College is committed to fostering an inclusive environment where individuals with disabilities have equal access to educational opportunities, employment, programs, services, activities, facilities, and digital resources.
The College complies with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and other applicable accessibility laws and regulations. We are committed to removing barriers and providing reasonable accommodations that support full participation in the Heartland community.
Whether you are a student, employee, prospective student, visitor, or community member, this page provides information about accommodations, accessibility resources, digital accessibility, and grievance procedures.
Digital Accessibility
Heartland Community College is committed to providing websites, online services, electronic documents, instructional materials, and technologies that are accessible to individuals with disabilities.
Heartland strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and continually works to improve the accessibility and usability of its digital resources.
Our efforts include:
- Promoting accessible website design and development
- Improving accessibility of online content and documents
- Supporting accessible instructional technology
- Providing alternative access when accessibility barriers are identified
- Continually evaluating and improving digital accessibility
If you encounter an accessibility barrier while using a Heartland website, document, online form, application, or technology platform, please contact us so we can provide assistance and work toward a resolution.
Alternative Formats
Individuals who need information in an alternative format may contact the College for assistance.
helpdesk@heartland.edu
IT Helpdesk: 309-268-8380
ADA & Section 504 Rights
Heartland Community College prohibits discrimination on the basis of disability. Individuals with disabilities have the rights to:
- Equal access to programs, services, and activities
- Reasonable accommodations
- Accessible facilities, technology, and information
- Effective communication
- Freedom from disability-based discrimination, harassment, and retaliation
The College is committed to reviewing and addressing accessibility concerns in a fair, equitable, and timely manner.
ADA Coordinator
The ADA Coordinator serves as a resource for accessibility concerns, accommodation-related questions, disability compliance matters, and ADA/Section 504 inquiries.
ADA Coordinator
Kori Folkerts
Director, Student Access & Accommodation Services And HALO Program
504/508 Coordinator
Deputy Title IX Coordinator
kori.folkers@heartland.edu
Report an Accessibility Concern
Individuals are encouraged to report accessibility concerns as soon as they become aware of them. Examples may include:
- Inaccessible websites, documents, or software
- Communication barriers
- Accessibility concerns at events or College activities
- Barriers related to facilities, services, or programs
- Questions regarding accommodations or accessibility processes
Many concerns can be resolved through communication with the appropriate office, instructor, supervisor, department, SAAS, Human Resources, IT, or the ADA Coordinator.
Accessibility concerns and requests for assistance will be reviewed and addressed as promptly as possible by the appropriate College office.
ADA/Section 504 Grievance Process
You are encouraged to report a concern if you believe you have:
- Been denied a reasonable accommodation
- Experienced disability discrimination or harassment
- Encountered an accessibility barrier in a College program, service, activity, facility, website, or technology resource
- Experienced retaliation related to a disability accommodation request or accessibility concern
Submit an ADA/Section 504 Grievance
ADA/Section 504 Grievance Reporting From
The grievance form may be used by students, employees, applicants, visitors, and community members participating in College programs, services, or activities.
All reports will be reviewed through the Collge's established grievance process.
Quick Links
Need Student Accommodations?
Student Access and Accommodation Services (SAAS) works collaboratively with students, faculty, and staff to provide reasonable accommodations and ensure equal access to the College's educational programs and services.
SAAS provides support for students with disabilities, temporary medical accommodations, and students who may need accommodations related to pregnancy, pregnancy-related conditions and pregnancy modifications.
Visit Student Access and Accommodation Services (SAAS)
Need Accessibility Assistance?
If you experience difficulty accessing information on a Heartland website, document, application, or technology platform, please contact us for assistance.
helpdesk@heartland.edu
IT Helpdesk: 309-268-8380
Need to File an ADA/504 Grievance?
Submit an ADA/Section 504 Grievance Form
Telecommunications Relay Service
If you are a person with a speech or hearing disability, you may use the Telecommunications Relay Service (TRS) to communicate with us. Please dial 711 or visit the FCC TRS website for more information.
Contact Us
For questions regarding accessibility, accommodations, ADA compliance, or disability-related concerns please contact:
Kori Folkerts
Director, Student Access & Accommodation Services And HALO Program
504/508 Coordinator
Deputy Title IX Coordinator
kori.folkers@heartland.edu
Date of Last Update or Review
Last updated on 08/31/2026.