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Heartland Community College

Certificate - Electric Vehicle Service Advisor

27 credit hours

Catalog Year 2024-2025

The Electric Vehicle Service Advisor Certificate prepares individuals with skills for entry-level employment or upskill opportunities as a service advisor, acting as an intermediary between customers and technicians to determine vehicle issues, provide technicians with accurate repair descriptions, and ensure a superior customer service experience. The certificate combines basic technical automotive skills with appropriate computer and customer service skills to prepare students to work as service advisors or vehicle technicians. Upon completion of this certificate, students will be able to diagnose standard automobile mechanical problems while working effectively with the public. Students completing this certificate can continue their coursework onto the Electric Vehicle Technology Certificate and/or Electric Vehicle Technology AAS program for further education and career opportunities. 

Electric Vehicle Service Advisor Requirements
Class Title Credit Hours
BTEC 145 Employment Success Strategies 1
BTEC 150 Customer Relations 1
CTEC 101 Introduction to Computers 3
ELTC 102 DC Electronics 3
ELTC 103 AC Electronics 3
EVES 101 Introduction to Electric Vehicle Technology 3
EVES 110 Braking Systems 1 2
EVES 115 Steering and Suspension Systems 1 2
EVES 125 Electrical and chassis Control Systems 1 2
EVES 220 Climate Control and Thermal Management Systems 3
REEC 234 Battery Technologies 3

TECH 171 or TECH 172

OR

TECH 271 or TECH 272

10-Hour OSHA Construction or General Industry Safety

OR

30-Hour OSHA Construction or General Industry Safety

1-2
Total Credit Hours 27

Suggested Sequence:

  • Fall: ELTC 102, ELTC 103, EVES 101, EVES 220, REEC 234
  • Spring: BTEC 145, BTEC 150, CTEC 101, EVES 110, EVES 115, EVES 125, TECH 172

Information is subject to change. Please check with an academic advisor for current course offerings and program requirements. Current students with continual enrollment may graduate under the current program requirements or any program requirements in effect since first enrollment.

The U.S. Department of Education's gainful employment regulations require disclosure of certain program information to students and prospective students. Gainful employment programs are those " that prepare students for gainful employment in a recognized occupation."
Please review the information pertaining to your certificate program by selecting your intended program at the Heartland Community College Career Coach